If your payment to us has failed, this is usually because the payment card that you use for your Paypal account has expired. So if you are experiencing problems, first of all check the card details that are linked to your Paypal recurring payment instruction are current. If the problem continues, please let us know, as we can issue a payment request through Paypal which can be paid by your chosen card.
Note: To cancel future subscriptions it is important to do so IN ADVANCE of your listing renewal date.
This you must do directly with PayPal as no refunds will be given once a renewal payment has been made by them.